Refund Policy

Effective Date: November 7, 2023

1. Shipping Methods

We offer worldwide shipping to meet your delivery needs. When you place an order, you can choose from various shipping methods, including standard shipping, express shipping, or any other methods we offer.

2. Shipping Locations

We proudly deliver our products worldwide. We are dedicated to making our products accessible to customers around the globe.

3. Estimated Delivery Time

The estimated delivery time may vary based on the shipping method and your delivery location. While we make every effort to meet the estimated delivery times, please note that delivery times may vary. Your order's specific delivery time will be provided at the time of purchase.

4. Order Processing

Orders are typically processed within 1-4 working days from the date of your order. Please be aware that processing times may vary depending on factors such as product availability and order volume.

5. Shipping Costs

Shipping costs are determined based on the chosen shipping method, delivery location, and the order's total value. You can review the shipping costs associated with your order during the checkout process.

6. Tracking Your Order

Once your order is shipped, you will receive a tracking number and a link to track your shipment's progress. Use this information to stay updated on your order's delivery status.

7. Delivery Confirmation

For certain high-value orders, we require a signature or confirmation of receipt to ensure the secure delivery of your items.

8. Unattended Deliveries

If you are not available to receive your order, our carrier may leave your package in a secure location. If it is unsafe to leave the package unattended, the carrier may attempt delivery on the following business day or provide instructions for rescheduling the delivery.

9. International Shipping

For international orders, please be aware that customs and import duties may apply. Customers are responsible for these fees, if applicable. Contact your local customs office for information on these charges.

10. Contact Us

If you have any questions or concerns regarding our delivery policy or any other aspect of our service, please feel free to contact us at mybouncehouse123@gmail.com. We are here to assist you with any inquiries you may have.